In most cases, where we ask you to provide information about yourself or your business, if you do not provide us with that information we will not be able to provide you with the requested service. To enable us to fulfil our responsibilities as an online ticketing platform we collect information about Promoters who want to sell tickets on our Website and customers who want to buy tickets to Events listed on our Website.
If you register an account with us so that you can sell tickets to an Event on our Website, we will hold your:
The primary reason we collect your personal information is so that you can purchase tickets to an Event listed by a Promoter on our Website. In addition we generally use your personal information for the following:
We have also set out this information along with the basis applicable under European data protection laws for the processing in this table.
Marketing material from a Promoter
If you purchase a ticket to a Promoter's Event, the Promoter may also send you information about their future events or special offers.
Opting Out - At any time, if you want to be removed from a Promoter's database, click the "unsubscribe" link at the bottom of an email sent to you by the Promoter or contact them directly.
Unless we are required to provide your personal information to others by law, by court order or to investigate suspected fraud or other unlawful activity, your information will be seen or used by those parties listed above and such other parties as notified to you from time to time.
We may collect the information in person, in writing, by telephone and by email but it will normally be via our Website.
Our information systems and files are kept secured from unauthorised access and our staff and contracted agents, service providers and Promoters have been informed of the importance we place on protecting your privacy and their role in helping us to do so.
Like most standard web site servers we use log files. These files includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use log files to analyse trends, administer IWT, track users' movement in the aggregate and gather broad demographic information for aggregate use. Information in log files is not linked to any personal identifiers, except where reasonably necessary to prevent fraud or abuse of the web site and associated systems.
We may also use third party analytical software and services that do not store personal information.
You can log into the members' area at anytime and review your profile. Subject to any legal restrictions we would be happy to advise you about any other personal information we may hold about you if you request this. If your request is particularly complex or requires detailed searching of our records, there may be a cost to you in order for us to provide this information.
If you believe there are errors in our records about you, please let us know and we will be happy to investigate and correct any inaccuracies.
We may transfer your Personal Information outside the EEA:
In order to store it.
We may transfer your personal information to the following countries and using the following safeguards outside the EEA: Australia: Standard Contractual clauses
IWannaTicket take security very seriously. We do all we can to protect your information and to ensure the security of your interaction with us.
Some of the measures we take include:
The use of a 256-bit Verisign SSL certificate.
HTTPS encrypted pages when collecting your personal information and your credit card details.
We securely pass your credit card information directly through to our merchant facility and do not store any credit card information you enter.
This means that you will need to re-enter your card details each time you use the site.